My Waterbed Broke

A strange thing happened to me on Sunday night. My four-poster waterbed bladder ripped open with a monster size hole and blasted out 889 litres of water into my bedroom. For two excruciating hours I feverishly fought the onslaught of gushing torrent using 7 towels, 2 cut-off siphoning hoses and 4 x 10 litre buckets to remove as much water as I … [Read more...]

Do Not Make This Mistake In Your Business

Mother's Day has come and gone and many a cheer, good wishes and/or tears were probably had. I found an interesting scenario came my way which lost a sale for a supermarket and prompted me to let you know about it so you do not make this mistake in your business. Let me explain. I had organised to take my 83 year old mother out to lunch and thought … [Read more...]

Stop Press ! “They Will Not Read Every Message You Send” Get Over It.

When it comes to sending emails many business owners ask themselves... Do I ? Don't I ? Do I ? Don't I ? They get confused about: • What to say; • When to say it; and • How frequently to say it. Then there are people telling them to get into social media like Facebook, Twitter, Instagram, and whatever the next big thing will be. The funny thing … [Read more...]

It Was My Easter Too…

It was interesting catching up with people after the Easter break. Everybody asked the same question. How was your Easter ? Depending on who asked the question the answer differed. For instance... When David asked me I told him, "Full of Beers and Full of Cheers !" When Mark asked I answered, "Damn Sydney races abandoned on … [Read more...]

It Is The Only Thing That Matters

With pens in their hand they were ready. 1/3 of the crowd pondered it, 1/3 of the crowd ignored it and 1/3 of the crowd got it. I was not disappointed. It was the result expected. This is what usually happens from my opening line in a recent keynote talk to a group of tradespeople last Saturday. I learned this from a master sales person and … [Read more...]

My Mother Bought A Walker

It was a phone call I expected. It was always going to come. Let me take you back 12 months first though... Last February my mother fell over and at 82 it was not a pleasant experience for both of us. She got over it, not sure if I have, but she was up and walking around within 72 hours. This little tipple also tripped her mind. One day she entered … [Read more...]

If You Are Too Shy – Email Them

If you are too shy to phone your customers then Email them.  Don't give them an excuse to go to another supplier. Believe In Yourself … [Read more...]

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